Q
How do I cancel?
Because we're here when you need us, there's no need to cancel. Come back anytime. We'll be ready to get you the best deal.
Q
How do I update my personal information?
You can update your personal information anytime by clicking here: My Information
Q
How do I change my password?
You can change your password anytime by clicking here: Change Your Password
Q
Is a LBC Membership free?
Yes! There's no charge for signing up and no additional charges when making a purchase. We're here to save you money, not cost you any.
Q
Is LBC in my area?
We hope so. Once you've made your account your homepage will allow you to search by zipcode to see what's available in your area. Don't see what you're looking for? Let us know and we'll work to ensure you're getting the best deal.
Q
Which vendors work with LBC?
To ensure that you get the best deal, we work to secure contracts with select LBC Certified businesses. Due to demand these vendor lists can fluctuate.
Q
Can I decide which vendor to go with?
Our LBC Certified vendor contracts allow us to get the best deal. Because we're leveraging our buying power together, vendor choices are dependent on current contracts in place.
Q
Do you have a mobile app?
Not currently but our website has been optimized for cell phones and tablets. All the same functionality is available when on the go.
Q
How often are you going to email me?
As often as you'd like us to. We may send you an email after signing up or after making a purchase to say thank you, but other than that we're only going to send you emails when you ask for them.
Q
Accepted payment methods?
Since LBC is a free service, we don't have any accepted payment methods. Our vendors preferred method of payment will vary.
Q
So it's free, you're saving me money, and you're doing all the legwork. What's the catch?
There is none. Because we're leveraging all of our buying power together we can ensure everyone's getting the best deal. It's good for you, it's good for the vendors, and therefore it's good for us.
Q
I'm ready to buy something, now what?
Setup a time for us to give you a call. We're happy to help, we'll gather the details, setup all the details with the vendor, and you'll be ready to go.
Q
How do you get me the best deal?
If you walked into a car dealership and asked for 15% off sticker price, would they do it? Probably not. If you walked in with 100 of your closest friends and asked for 15% off sticker price if you all bought today would they do it? Why wouldn't they?
Q
How do I search for another city?
Once you're logged in you can navigate to this page to search for availability by zip code.
Q
What if the service I'm looking for is unavailable?
Subscribing to updates. This will ensure that when the product is available in your area, you'll be the first to know. To subscribe, go to the Product Search and click on the subscribe button next to the service not currently available in your area.
Q
How are the vendors chosen?
Our vendors are put through a rigorous screening process to ensure their processes fit with our high expectations and standards. Only certain vendors become LBC Certified.